Hi there!

While working in Value Assurance, I noticed recurring error messages in our software that were confusing for non-technical users. This sparked my interest in UX Writing and its role in crafting clearer, user-friendly messages. After researching best practices and leveraging insights from our content design system, I developed an error message guideline that was well-received by the team. Building on this success, I expanded my efforts to incorporate UX text patterns into the content design system and focus research on high-priority areas, fostering a more seamless user experience.

Inspired by a barcamp session on Lego Serious Play, I wanted to incorporate this method into my workshops despite a lack of budget. After researching open-source materials and identifying necessary Lego bricks, I repurposed old bricks I had at home. This DIY approach allowed me to facilitate engaging sprint retrospectives, which my colleagues thoroughly enjoyed. As a Scrum Master, I found this creative tool to be an excellent way to foster collaboration and reflection in an affordable and effective manner.

Microcopy, or UX writing, plays a vital role in enhancing digital products by making interfaces intuitive, engaging, and user-friendly. This practice relies on a user-centered, empathetic, and data-driven approach while fostering collaboration and consistency. A 30/60/90 Day Plan can address challenges with content by breaking the work into three manageable phases. The goal is to improve the text, establish a foundation for collaboration, and enhance the overall user experience.

After attending a Dev Camp last year, I was introduced to Lego Serious Play during a bar camp session. Excited by the concept, I wanted to try it myself but lacked the budget. I turned to online resources and dug out old Lego bricks from home. As someone interested in Scrum and workshop preparation, I found it to be a creative and engaging way to conduct retrospectives, adding a fresh approach to the process.

To set up a UX research repository in an organization, I started by researching best practices and understanding the benefits. Communicating the value of such a repository effectively, especially to management, requires solid reasoning. Being well-prepared with clear arguments helps in getting buy-in for the project. The next step involves organizing research findings, guidelines, and design assets, ensuring they are easily accessible and useful for the entire team.

Building a UX research repository centralizes insights, guidelines, and design assets, making them accessible to the entire UX/UI team. It helps organize existing knowledge about users and streamlines sharing of research findings across the organization. Before creating a repository, it’s essential to define its purpose by identifying the organization’s specific needs and goals to ensure it effectively addresses key challenges.