about

Hi, I’m Lena – UX Researcher
I help digital teams make better product decisions through user-centered, data-informed research. With over six years of experience in both B2B and B2C environments, I’ve worked on e-commerce, SaaS, and customer-facing platforms — supported in Scrum teams and acted as a central UX research team.

My Toolkit
Interviews, Surveys, Usability Tests, Standardised Questionnaires (SUS, PSSUQ), A/B Testing & Process Implementation, Mousetracking (Contentsquare, MS Clarity), Quantitative Journey Analysis, Expert Reviews, Top Task Analysis.

What I’ve Done
Introduced and standardized A/B testing tools and processes; Rolled out MS Clarity as a free, accessible analytics tool; Developed UX KPIs to measure research impact; Combined qualitative and quantitative methods for deeper insights; Created UX writing guidelines and facilitated top task analysis.

Beyond Research
I organize UX meetups and usability test events (like Usability Testessen Regensburg), run workshops and retros, and explore how psychology and product strategy intersect with UX.

my T shape

Qualitative Research

• User interviews
• Usability testing
• Diary studies
• Expert reviews
• Kano model evaluations
• Building user journeys

Quantitative User Analytics & Research

• Quantitative data analytics
• Mousetracking & behavioral analysis
• Success measurement & UX KPIs
• Quantitative journey analysis
• Top task analysis
• A/B testing
• Statistical analysis
• Market research
• Standardized questionnaires (SUS)
• Surveys & segmentation
• Data-driven persona creation

UX Design & Strategy

• UX concepts & strategy
• Wireframing & prototyping
• UX writing
• Error handling
• Design thinking
• Facilitation of workshops