I’m Lena, a UX Researcher with 6+ years of experience based in Regensburg. I strive to create intuitive and data-driven user experiences.
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user interviews • usability testing • surveys • standardized questionnaires (SUS/PSSUQ) • A/B testing • user journeys • personas • user stories
quantitative analysis • (web) analytics • mousetracking • customer analysis • UX KPIs • metrics • success measurement • journey analysis
wireframes • design thinking • prototypes • error handling • concepts • ux writing • workshop methods
In November 2024, I embarked on a small adventure: a 6-month mentoring program organized by the German UPA. I had no idea where the journey would take me – just the feeling that I wanted to grow, reflect, and connect with someone who sees the UX world a little differently than I do.
Microsoft Clarity is a free, modern behavioral analytics tool that helps website and apps to better understand user behavior on their pages. It provides detailed insights into visitor interactions and thus supports the optimization of user experience, conversion rates and business decisions.
With Biogents AG, brainjo GmbH, condole.de, HalloPodcaster, inklusionsmatch, medespro and RocketMIND, a wide variety of companies were at the start and were able to gather feedback on finished mobile apps, prototypes and websites, as well as on old existing systems, during the interviews. In 6 short test rounds of 15 minutes each, the stations were able to generate many insights.
Integrating user-centricity into Scrum requires collaboration and flexibility. By aligning UX/UI tasks with sprint planning, conducting early usability tests, and fostering communication through guild meetings and design reviews, teams can ensure user needs remain a priority. Key practices include prioritizing UX tasks in backlog refinement, balancing meeting participation, and continuously refining processes to fit the team's dynamics. Success lies in a shared goal of solving user problems while adapting workflows to stay agile.
As I move forward in my career, I’ve decided to build a personal UX knowledge repository to organize the countless resources I’ve accumulated over time—articles, templates, book recommendations, and project notes scattered across various tools like Chrome and OneDrive. This repository isn’t just about decluttering; it’s a strategic investment in creating a solid foundation that will allow me to quickly and effectively access valuable files, insights, and references as I continue to grow professionally.
Integrating standardized usability questionnaires with hands-on testing creates a robust method for evaluating and enhancing user experience. This approach combines qualitative and quantitative data, offering a holistic view of user satisfaction and uncovering specific pain points. By blending these methods, teams can gain actionable insights, streamline evaluations, and make data-driven decisions to improve product performance.